Service delivery is one of the clearest channels through which to assess whether South Africa’s municipalities are living up to their constitutional mandates. Yet access to basic services is still uneven, especially in...
Service delivery is one of the clearest channels through which to assess whether South Africa’s municipalities are living up to their constitutional mandates. Yet access to basic services is still uneven, especially in...
South Africa’s water sector is at a critical juncture. Poor service delivery, weak governance, and mounting ecological pressures are undermining water security. At the same time, government is streamlining regulatory...
On 14 September, President Cyril Ramaphosa called called for greater accountability in local government. He emphasised the need for a stricter vetting process for ANC councillors and stronger performance management....
When about 60% of Johannesburg had water outages earlier this year, the crisis highlighted the city’s significant infrastructure problems. These are caused — and subsequently exacerbated — by poor governance. Across...
Like many countries, South Africa has adopted e-government systems to deliver information and municipal services. While the government has embraced digital tools to provide citizens with modern, seamless services,...
Exactly how well, or not, is a municipality performing in terms of service delivery, leadership, planning and administration? Good Governance Africa (GGA) has launched a reliable tool to help you answer this question,...